UP, UP AND AWAY!
FREE PLAY DRAWINGS

 Up, Up, & Away! Free Play Drawings
Agua Caliente Casino Cathedral City
November 22 – 23, 2024

Agua Caliente Casino Cathedral City, (hereinafter referred as ACCCC), will host free slot play drawings for ACE Club members actively playing on the Casino Floor with their ACE Club Card, the opportunity to win up to $500 in Free Slot Play or Promotional Chip Prizes (hereinafter referred to as Non-Negotiable Chips or NNCs) and a hot air balloon flight for (2) two aboard the Agua Caliente Casinos Hot Air Balloon during our “Up, Up & Away! Free Play Drawings”. ACE Club members will be notified via direct marketing, tele-market or eblast for the Up, Up & Away! Free Play Drawings.
 
HERE’S HOW IT WORKS:
ACE Club members who play on the ACCCC Casino Floor with their ACE Club Card will have the opportunity to win up to $500 in Free Slot Play or Non-Negotiable Chips and a hot air balloon flight for two aboard the Agua Caliente Casinos Hot Air Balloon. ACE Club members must earn electronic drawing entries by playing slot machines with their ACE Club Card properly inserted, or by actively playing at a live table game with an open rating anywhere on the Casino Floor at the time of the drawing, at ACCCC only.
 
Event Details:
·      Friday, November 22, 2024
o   Electronic drawing entry earning begins at 12:01AM on Friday, November 22, 2024 and ends ten (10) minutes prior to the completion of the last drawing on Saturday, November 23, 2024.
·      Saturday, November 23, 2024
o   Up, Up & Away! Free Play Drawings will be conducted from 4:00PM – 7:00PM.
·      Location:
o   Up, Up & Away! Free Play Drawings will be announced and conducted from the promotional area in the center of the Casino Floor at ACCCC.
·      Only qualified ACE Club members are eligible to participate in the Up, Up & Away! Free Play Drawings.
 
Up, Up & Away! Free Play Drawings:
·      Electronic Drawing Entry Earning Slot Machines:

Ten (10) Winners Total
·      Total Prize Pool: up to $2,750 Free Slot Play/NNC and a Hot Air Balloon ride for two.
 
The Following Rules Apply to Promotional Drawings using PlayerSoft on each Drawing Day:
1.     Slot players must earn electronic drawing entries by accumulating slot points. Players can accumulate slot points while playing slot machines anywhere on the Casino Floor with their ACE Club Card properly inserted into a slot machine at ACCCC only. Slot players earn one (1) electronic drawing entry per ten (10) slot points earned during the promotional period. Electronic drawing entries are automatically entered into the PlayerSoft “virtual” drawing barrel.
 
2.     All qualifying slot and/or table games entries for the Up, Up & Away! Free Play Drawings must be earned starting at 12:01AM on Friday, November 22, 2024 and ends ten (10) minutes prior to the completion of the last drawing on Saturday, November 23, 2024. Slot points can be earned at ACCCC only (See “Electronic Drawing Entry Earning”). Entry earning for table games players shall be based on table games play at ACCCC only. 
 
3.     Slot players must activate their electronic drawing entries on the day of each drawing. In order to successfully activate electronic drawing entries towards each drawing, the qualified ACE Club members will be required to follow the below steps:
a.       Properly inserting their ACE Club Card, the ACE Club member will begin a session of play at a slot machine.
b.       The ACE Club member must close their rating by removing their ACE Club Card from a slot machine within two (2) hours or at least ten (10) minutes prior to any upcoming drawing time. This process must be repeated at every drawing time to repopulate any new entries earned into the electronic drawing drum.
 
4.     For slot players and table game players, all electronic drawing entries must be activated a minimum of two (2) hours and at least ten (10) minutes prior to each drawing time in order to be eligible to win. A sweep will be done on PlayerSoft ten (10) minutes prior to the drawing time to begin populating entries earned up to that point for winners. Announcements will be made on the Casino Floor at ACCCC throughout the drawing day to remind patrons how and when to activate their electronic drawing entries.
5.     Table Game players earn electronic drawing entries by accumulating a $5 table game theoretical win while playing at a table with their ACE Club Card. Table game players earn one (1) electronic drawing entry per $5 table game theoretical win accumulated during the promotional period. Table Game drawing entries can only be earned at ACCCC (See “Electronic Drawing Entry Earning”).
6.     Table games players must activate their electronic drawing entries on the day of the drawings. In order to successfully activate electronic drawing entries towards each drawing, the qualified ACE Club members will be required to follow the below steps:
a.       Using their ACE Club Card, the ACE Club member must begin a session of play at a table game a minimum of two (2) hours before each drawing session.
b.       A Table Games Floor Supervisor (or above) must close all player ratings at 3:30PM and 5:30PM to activate entries into the drawing.
c.       If a player is actively playing at the time of activation, a Table Games Floor Supervisor (or above) will close the rating to activate entries and then re-open their rating immediately. This process must be repeated for each activation time to repopulate any new entries earned into the electronic drawing drum since the last activation.
 
7.     Once an electronic drawing entry is selected and the winning name is announced, the winner will have three (3) minutes to report to the drawing area (ACCCC promotional area in the center of the Casino Floor). Winners may also contact a Slot or Security Department employee. The Slot or Security Department employee will notify a Marketing representative winner has identified themselves within the three (3) minute time limit and is being sent to the drawing area to be verified as an eligible winner before another name is drawn. The winner’s drawing and eligibility will be verified by two (2) Marketing representatives before a prize is awarded. A Winners Log will be kept to indicate the electronic drawing entries drawn, winner’s name(s) and any entries drawn that are “ineligible “or “no-shows”.
 
8.     All drawing promotions shall have a thirty (30)-minute verification period to determine winner eligibility after a winner has been chosen.
 
9.     Must be present to win. In the event that a winner does not show up, we will re-draw for another winner. This allows another ACE Club member an opportunity to win in that drawing. In the event the winner does not show up to claim their prize within the allotted three (3) minute period, that winner will be marked as a “no-show” on the Winners Log.
 
10.  Winners must show valid identification to claim a prize (i.e., driver’s license, government-issued photo ID card, Agua Caliente Band of Cahuilla Indians Tribal ID, military ID or passport: Federal Regulations prohibit the copying or scanning of military or military dependent identification cards.). Winners must also show their ACE Club Card to claim a prize.
 
11.  For each electronic drawing entry drawn, an authorized Marketing Representative will enter the following information on the Winners Log: date of the promotion; winner’s name; ACE Club Card number; and the award or prize won. The authorized Marketing Representative will sign with name and gaming license number attesting to the prize distribution. The winner will sign the log, evidencing they have received the prize.
12.  Winners agree that, as a condition of entry, a Winners Log and a Winner’s Release form will be signed prior to the payment of prizes (if applicable). The Winner’s Release form gives Agua Caliente Casinos and its agencies the rights to use the winner’s name, character, voice, likeness etc. in any future advertising, without any further compensation due to the winner. The release also holds Agua Caliente Casinos, the ACBCI, its employees, etc. harmless from the award or use of the prize.
 
13.  The Winner’s Release Form will include space for two (2) employee signatures: One (1) Marketing representative, and one (1) additional signature of a Marketing representative for verification. Winners are responsible for all Federal, State, and local taxes for all awards as a result of this promotion where applicable. Winners must provide a Social Security number and/or W-9 Form (if applicable) prior to receipt of their award or prize per the ACBCI Reporting and Withholding Internal Controls.
 
14.  For Non-Negotiable Chip Prizes, a Marketing representative will verify each winner’s ID and ACE Club Card before prizes are issued. A Marketing representative will require the winner to sign the Winners Log before issuing a Non-Negotiable Chip Prizes Comp Voucher to the ACE Club member’s account. Once the voucher has printed, the Marketing representative will sign the voucher with name and gaming license number and instruct the winner to present the voucher to the Main Cashier’s Cage to receive their prize in Non-Negotiable Chips. Non-Negotiable Chip vouchers expire 24 hours after issuance.
 
15.  In the event that all systems go OFFLINE and become inoperable for any reason, the on-site ACGC Gaming Inspector Department and ACGC Surveillance Department will be notified immediately. Drawings will cease until the system is back online and fully operational. No manual drawing entries or prizes will be issued in lieu of the system being “offline.”
 
16.  Qualified ACE Club members may win two (2) times during this promotion, one (1) time during the 4:00PM-6:40PM drawings and one (1) time during the final drawing at 7:00PM
 
17.  Electronic drawing entries earned will expire on Saturday, November 23, 2024, at the end of the last drawing.  
 
GENERAL RULES:
 
1.     Must be 21 years or older to participate.
 
2.     Must be an ACE Club member to participate.
 
3.     Restricted patrons are not eligible for any/all promotions.
4.     Employees of the Agua Caliente Casinos and Agua Caliente Band of Cahuilla Indians with an Agua Caliente Gaming Commission issued Gaming license are not eligible to participate.
5.     Ace, Edge, or Elite Cards are the property of Agua Caliente Casinos. Use of these cards constitutes acceptance of the Rules of the ACE Players Club and will also be advertised within the ACE Players Club brochures.
6.     ACE Club members are not permitted to designate a representative to play or collect rewards on their behalf.
7.     Agua Caliente Casinos, the Agua Caliente Band of Cahuilla Indians, its employees, etc. are held harmless for any claims resulting from redemption of these offers.
 
8.     Direct Marketing Offers are valid only on the date/time shown on the direct marketing letter and are non-transferable, non-refundable and have no cash value; no change given and may not be combined with any other discount or group rate. 
9.     Agua Caliente Casinos are not responsible for equipment malfunctions, including, but not limited to computer systems or any gaming related equipment utilized to administer this promotion.
 
10.  Facsimiles or reproduction of direct marketing offers will not be accepted; any attempt to duplicate, alter, modify or change offer voids use.
11.  Agua Caliente Casinos are not responsible for any technical malfunctions, failures, or difficulties, printing errors, clerical, typographical or other errors within the offering or announcements of any award or prize notification, or for any errors of any kind, whether human, mechanical, clerical, electronic, or technical in nature, including but not limited to areas of the casino facility where speakers are not present or functioning or for the incorrect, inaccurate or failure to capture the appropriate information. Agua Caliente Casinos are not responsible for incomplete, illegible, misdirected, late, lost, damaged, stolen, postage due, direct marketing offers.
12.  The Agua Caliente Casinos reserve the right and sole discretion to disqualify any gaming participant who has been identified as having “tampered”, in any way deemed inappropriate, with the Direct Marketing Offers. This includes but is not limited to, counterfeiting or copying of drawing entries, placing foreign objects or inappropriate markings on the entries or Direct Marketing Offers. This disqualification will also include but is not limited to “tampering” with the entry process or any other promotional related item, or acting in a manner that may be in violation of the Official Rules or in a disruptive manner with the intent to disrupt or to undermine the legitimacy of the promotion or with the intent to annoy, abuse, threaten, or harass any other person(s).
 
13.  All patron disputes related to this promotion will be handled in accordance with the ACBCI Guest Disputes Internal Controls.
 
14.  All promotions will be administered in accordance with the ACBCI systems of internal controls, policies, and procedures.
 
15.  Agua Caliente Casinos must include a responsible gambling message on printed materials for this promotion where practical. The message will read: Problem Gambling? Call 1-800-GAMBLER. Signage must also be located within each Casino.
16.  Prize won must be received in either all Free Slot Play or all Non-Negotiable Chips (no partial payments).
17.  Free Slot Play prizes will expire from date of redemption based on the amounts below:
o   $101 – $1,500 – Expires in 30 days
 
18.  A copy of the promotion rules must be displayed or made readily available to the patron upon request during the duration of the promotion. The rules may be available via rules poster, rules rack card/flyer, or on the Agua Caliente Casinos website. The Marketing Department will always have a copy of the rules during the promotion.
 
19.  The Agua Caliente Gaming Commission (hereinafter referred to as the ACGC) retains the right to suspend, rescind, or void any promotion that fails to maintain and protect the assets, integrity and reputation of the Tribe.
 

10 slot points earned = One (1) electronic drawing entry. Every $10 dollars played on slot machines equals three (3) slot points. Every $20 dollars played on video poker machines equals three (3) slot points. Rated table games play and live poker table play do not qualify for slot points. Slot points must be earned through slots or video poker only.
o   Slot point earning begins on Friday, November 22, 2024 at 12:01AM and ends ten (10) minutes prior to the completion of the last drawing on Saturday, November 23, 2024.
o   Entries earned will be cumulative for the promotional period and will not expire until Saturday, November 23, 2024, after the last drawing is complete.
o   Must be present to win.
o   To be eligible, entries must be activated within two (2) hours and at least ten (10) minutes prior to each drawing time, by playing slot machines with an ACE Club Card (see “The Following Rules Apply to Promotional Drawings using PlayerSoft”, Rule #3 (a), (b) and #4).
o   IMPORTANT: Drawing entry earning will be based on slot play at ACCCC only.
 
·      Electronic Drawings Entry Earning Table Games:
o   $5 table games theoretical win = One (1) electronic drawing entry  
o   On Friday, November 22, 2024, drawing entry earning shall begin at 12:01AM and end ten (10) minutes prior to the completion of the last drawing on Saturday, November 23, 2024.
o   Entries earned will be cumulative for the promotional period and will not expire until Saturday, November 23, 2024 after the last drawing is complete.
o   Players must have rated table games play within two (2) hours of each drawing to be eligible.
o   Open table games ratings will be closed by a Table Games Floor Supervisor (or above) at 3:30PM and 5:30PM to activate entries into the drawings (see “The Following Rules Apply to Promotional Drawings using PlayerSoft”, Rule #4 and #6 (a), (b), (c)).
o   If a player is actively playing at the time of activation, a Table Games Floor Supervisor (or above) will close the rating to activate entries and then re-open their rating immediately. This process must be repeated for each activation time, to repopulate any new entries earned into the electronic drawing drum since the last activation.
·      3:30PM activation– qualifies for 4:00PM – 6:00PM drawings
·      5:30PM activation– qualifies for 6:00PM – 7:00PM drawings
o   IMPORTANT: Drawing entry earning will be based on carded table games play at ACCCC only.
Up, Up & Away! Free Play Drawing Structure & Schedule:
o   On Saturday November 23, 2024, one (1) winner will be selected every twenty (20) minutes beginning at 4:00PM through 7:00PM for the chance to win Free Slot Play, and /or NNC and/or a Hot Air Balloon Ride, from the promotional area in the center of the Casino Floor at ACCCC (see Drawing Schedule below).
o   Only qualified ACE Club members are eligible to participate in the Up, Up & Away! Free Play Drawings.
o   Each winner will have (3) minutes to claim their prize from the promotional area at ACCCC with a Marketing representative.
o   Must be present to win.
o   Qualified ACE Club members may win twice (2) during this promotion, once (1) during the 4:00PM-6:40PM drawings and once (1) again during the final drawing at 7:00PM
 
DDRAWING TIME: $PRIZE
4:00PM $250 Free Slot Play or NNC
4:20PM $250 Free Slot Play or NNC
4:40PM $250 Free Slot Play or NNC
5:00PM $250 Free Slot Play or NNC
5:20PM $250 Free Slot Play or NNC
5:40PM $250 Free Slot Play or NNC
6:00PM $250 Free Slot Play or NNC
6:20PM $250 Free Slot Play or NNC
6:40PM $250 Free Slot Play or NNC
7:00PM $500 Free Slot Play or NNC plus Hot Air Balloon Ride for two